ASSISTED BUYING
Know more about our services.
We provide assistance to customers who have difficulties when making purchases from Brazil abroad.
SOS Envios will track your purchases. Our specialists will make the purchase and accompany the entire export for you!
You can follow the entire path of your order through the tracking code and photos that can be requested by the customer!
Customized Service
We have an exclusive 24-hour service via whatsapp, which makes it easier for the customer to communicate with SOS Envios.
In addition, you have a team of experts dedicated to helping you when you need to optimize your time quickly and efficiently.
Whatsapp +55 11 98631-9800
Step by step:
1. Register
Access the SOS Envios website and register. If you have already registered, just log into your account normally;
2. Assisted Buying
Go to the Assisted Buying tab;
3. Make your purchase
Then, normally select the products on the website of your choice.
4. Finalize
Finalize the purchas, and add the address of SOS Envios in delivery;
5. Fill in the data
Then, go back to the SOS Envios website and fill in the necessary data about your purchase;
6. Confirmation
When we complete your purchase, we will check the availability and prices of the products you have selected.
If the information and prices are aligned with the information provided in your assisted purchase request, the order will be placed.
If the items are not available or prices are higher than those sent, we will contact you through your SOS Envios account, informing you of any discrepancies.
7. Inspection
Upon the arrival of your package at SOS Envios, we will inspect the items to ensure that your order is correct, and that nothing has been damaged in transit.
8. Notification
Once this inspection has been completed, you will be notified.
9. Scheduling
You will be able to schedule the shipment of your package to the destination of your choice, complete your customs declaration, choose your shipping method, pay for shipping and any applicable fees.
PAYMENT AND FEES.
HOW IT WORKS? ➞
Prepayment of the total purchase amount.
If payment is made online, the amount does not normally change.
If payment is made in person, the total purchase amount receives an additional fee of $ 10.00 USD per hour of service + the amount of transportation to the place of delivery (round trip).
The cost of a shipment can be affected by the amount of space it occupies on the aircraft, rather than the actual weight. This is the volumetric weight (or dimensional) weight.
It is calculated and compared with the actual weight of each piece in the shipment to see which is the largest; the highest weight is used to calculate the total shipping cost.
SHIPPING AND
VOLUMETRIC WEIGHT.
🠔 HOW TO CALCULATE?
How much does it cost to send a package? - You buy for yourself
- Check our Shipping Calculator to see shipping rates.
* The cost to use our service if you buy the package and send it to us is as follows:
- Shipping fee that will depend on the weight of the package and of the delivery service you choose.
- VAT, GST or fees for the country to which you send it. Some countries and services require you to pay in advance. Others require you to pay the fees when the package arrives in your country.
How much does it cost to send a package? - We buy for you (Presential Assisted Purchase)
- Cost of goods purchased
- Transport costs to the place of purchase (round trip)
- Additional fee of $ 10.00 USD per hour of service
- Assisted purchase fee of $ 10.00
- Bank fee (Processing fee - 5.0%)
- Shipping fee that will depend on the weight of the package and the delivery service you choose.
- VAT, GST or fees for the country to which you send it. Some countries and services require you to pay in advance. Others require you to pay the fees when the package arrives in your country.
How much does it cost to send a package? - We buy for you (Assisted Purchase)
- Cost of goods purchased
- Seller's shipping costs (shipping to warehouse)
- Sales tax (domestic tax)
- Assisted purchase fee of US $ 8.50
- Shipping fee bank (Processing fee - 4.3%)
- Shipping fee that will depend on the weight of the package and the delivery service you choose.
- VAT, GST or fees for the country for which you are sending it. sends. Some countries and services require you to pay in advance. Others require you to pay fees when the package arrives in your country
Some Testimonials From Our Clients
